Order Tracking Information

Once your order has been confirmed our team will begin to prepare your products for shipment. Once your parcel is ready we will prepare your parcel and then process your parcel for shipment, which is when you will receive a shipping confirmation email (usually within 2 to 4 business days).

*Please make sure to mark our emails as safe and to check your spam inbox*

We want you to be confident when shopping with Sunrise Dove, so you will receive shipping updates via your email address you used to place the order.

Unfortunately, due to global shipping restrictions, political wars, limited aircraft capacity, and not to mention the number of online order, millions of parcels have been held up, waiting to depart. This has never been a problem for logistics companies so they never considered the time it took for a parcel to be 'delivered to airline' to then actually boarding a plane. Rest assured your order is on its way to you.

You can track your order on our website here: 


If you would like us to help you locate your parcel please get in touch with our team via email at: